271 Privacy Policy — User Data Protection
Updated: January 2026 | Version: 1.4
This Privacy Policy explains how the 271 platform collects, uses, stores, and protects the personal information of users who register for or use our services via 271.run. We are committed to safeguarding your privacy in line with data protection best practices applicable in Malaysia.
By using the 271 platform, you agree to the collection and use of information as described in this document. Please read this Privacy Policy carefully and contact us if you have any questions.
Information We Collect from You
Account & Identity Information
During registration, 271 collects your full name, email address, phone number, date of birth, and information required for identity verification. This is used to confirm that users meet the minimum age requirement and to manage your account securely.
Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect transaction information including bank name, partial account number (not stored in full), and transaction records. Card information or full bank account details is not stored by 271 — it is processed directly through approved payment providers.
Device & Browser Data
When you browse the 271 platform, we automatically collect technical information such as device type, operating system, browser type, IP address, screen resolution, and language settings. This data is used to optimise your mobile experience and detect any suspicious access.
Usage & Activity Data
We record in-platform activity including games played, bets placed, session duration, pages visited, and usage frequency. This data helps us improve our services, detect unusual patterns, and ensure the platform runs smoothly for all users.
How This Information Is Used
271 uses collected information solely for legitimate purposes directly related to platform operations. The following are the primary purposes for which user data is used:
Creating, verifying, and managing user accounts. Ensuring login security and preventing unauthorised access.
Processes deposits and withdrawals in MYR, verifies payments, and maintains transaction records for accounting and dispute purposes.
Identifying suspicious activity, preventing fraud, money laundering, and the use of multiple accounts in violation of our terms.
Analysing usage patterns to improve performance, interface, and user experience across all devices including mobile.
Helping our support team address enquiries, resolve issues, and securely restore account access to verified account owners.
Sending important account-related notifications, policy updates, and promotional information to users who have opted in to receive them.
Cookie Usage & Tracking
The 271 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you browse our website.
Required for core platform functions such as login sessions, language preferences, and security. These cookies cannot be disabled without affecting platform functionality.
Collects anonymised usage data to help us understand how users interact with the platform, which pages are visited most, and page load times.
You can manage cookie settings through your browser. However, disabling essential cookies may affect your login experience and overall platform performance.
Data Storage, Security & Third Parties
Security & Storage
All 271 user data is stored on secure server infrastructure with industry-standard SSL/TLS encryption. Access to personal user data is restricted to 271 staff who require it to perform their duties, and all such access is logged and monitored.
Active account data is retained for as long as your account remains active. Once an account is closed, data will be kept for the period required by law or legitimate business needs, after which it will be securely deleted or anonymised.
Third-Party Sharing
271 does not sell personal user information to any third party for marketing purposes. User information is only shared in the following circumstances:
- With approved payment providers to process MYR transactions
- With technical service providers who assist in platform operations, subject to strict confidentiality agreements
- When required by the relevant authorities in Malaysia pursuant to a court order or valid legal requirement
- In the event of a business merger or acquisition, where users will be notified in advance
Your Rights as a 271 User
As a 271 platform user, you have certain rights regarding your personal data. We respect these rights and will process all requests within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email and will be processed within 14 business days.
If your personal information is inaccurate or outdated, you have the right to request a correction. Log in to your account and update it directly, or contact our support team for assistance.
You may request the deletion of your personal data when it is no longer required or when you withdraw your consent. Such requests are subject to applicable legal retention requirements.
Policy Amendments & How to Contact Us
271 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Users will be notified of any significant changes via in-platform notifications or email. The date of the last update is displayed at the top of this document.
Your continued use of the 271 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For any enquiries, data access requests, or privacy-related complaints, please reach out to our team:
Support Email: [email protected] | You may also refer to FAQ us for a quick response.
Have Questions About Your Privacy?
The 271 support team is ready to answer any questions regarding your data protection. You can also log in to manage your account and privacy settings directly.